Business Analyst
Pacific Smoke International is Canada’s leading distributor of electronic vaporizers and manufacturer of award-winning e-liquids. Our goal is to empower people nationwide to quit smoking and make the switch to a safer alternative to combustible cigarettes. We are a young, thriving company, located in Markham. We are a young, thriving company, located in Markham and we are seeking a passionate Business Analyst to join our dynamic PSI team. Take part in joining an exciting career in a booming industry!
The Business Analyst is responsible for managing initiatives by collaborating closely with internal stakeholders. The ideal candidate acts as a bridge between business problems and technology solutions to drive efficiencies and better decision support. You will analyze data to provide trends and visibility to processes that can be enhanced as this is a key role that impacts the growth of the business.
  • Gather requirements and define stakeholder needs for business process development and improvement – taking the time to understand the why behind it.
  • Research, review, analyze the effectiveness and efficiency of existing processes by developing strategies for continuous improvement – let us know what we can do better
  • Translate changes into tangible requirements in small to medium project initiatives and assess product and client impact across all channels
  • Work closely with subject matter experts, project team members and management across various departments to plan and implement process improvements – do whatever your team needs to help them keep moving
  • Act as a change agent or subject matter expert for new business processes by doing what it takes to educate business units on the new processes – be the champion of change
  • Actively assess risks, provide mitigation plan and escalate issues to management – see something broken? Fix it!
  • Post-secondary education in Business Administration or a related field
  • 3 years of forward-thinking experience, leading process improvement projects with strong project management skills
  • You are outcome-focused, a critical thinker with the ability to analyze and visualize, to ensure continuous improvement across our entire business
  • Collaborative team players with superior influencing skills, who quickly build relationships easily across business professionals at all levels to move initiatives forward
  • Proven analytical and problem-solving skills with keen attention to detail – you are comfortable with data and balance it with user insights
  • Ability to work independently/collaboratively to handle multiple projects and priorities
  • Markham, ON (14 Ave and Woodbine)
  • Competitive total compensation
  • Ongoing learning and development opportunities
  • Group Benefits Program
  • Awards for top performers and employee tenure
If this is the position you are looking for, please email 

Write the position and your name in the subject header.
In order to be considered for this role, please attach your resume.

Thank you for your applications, only qualified applicants will be contacted.

Pacific Smoke international is an equal opportunity employer and encourages all qualified candidates to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.